Spares & consumables

To fully meet the needs of its customers, Novelis PAE offers extended after-sales services, including sales of spares and consumables as well as remote and on-site technical assistance.

This service is now also “on-line” at MyCasthouse.com and therefore available worldwide from a computer, laptop, tablet or smartphone.

Technical assistance and quotations are provided promptly, thanks to the knowledge and expertise of the Novelis PAE team (many of whom have a production background)
The right part is delivered within the shortest possible lead-time, thanks to the large inventories carried by Novelis PAE.

Professional assistance,
including “on-line” services

Prompt solutions, as well as spare parts and consumables, are provided by the Novelis PAE multidisciplinary team to meet the needs of its customers.

 

This service is now also supported on-line at MyCasthouse.com. Novelis PAE development of this site is ongoing and will provide:
  • Access to technical documents to support equipment maintenance
  • Lists of spare parts
  • Exploded views of sub-assemblies
  • Maintenance manual
  • Requests for quotations can be made on-line if preferred by the customer
Note: If relevant information for a particular type of equipment is not available at MyCasthouse.com, please use Contact us to request it.
Exploded view of an injector unit, which equips an Alpur® degasser made by Novelis PAE. This view shows the design and the reference number of the various parts relevant to this sub-assembly

Efficient traceability

A QR code can be assigned to each spare part using the following supports:
  • Label stuck on the package for traceability during logistics
  • Metallic plate riveted on the part itself when appropriate for the identification and technical traceability of the part throughout its lifetime.
QR code label stuck on the package of a part of an equipment made by Novelis PAE. Such identification is used for the traceability of the part from shipment until unpacking by the recipient.

Reactivity and reliability

A permanent large inventory guarantees the delivery of spares and consumables in the shortest possible lead time throughout the life of the equipment delivered.

 Quality

Novelis PAE guarantees its customers with first class customer support and service worldwide, original spare parts and information on the latest technological advances

Innovation

User-oriented solutions and innovative products are continuously developed by Novelis PAE for its customers to ease maintenance operations, extend the lifetime of equipment, and decrease the cost of spare parts and consumables (as was the case, for example, when a new improved design of the ALPUR® heater resulted in much faster component replacement).


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Safety

Novelis PAE ensures compliance with current standards in all countries for environmental, health and safety aspects
For more information:
Contact us

What you get
when you choose
Novelis PAE
spares and consumables

  • The product of a wealth of experience and technological leadership
  • Novelis PAE’s ability to design and supply the whole casting line (located downstream of the holding furnace): degasser, filtering unit, launder system, casting machine
  • 60 years of experience serving aluminium casthouses
  • Unique engineering know-how to match your specific needs and requirements
  • Technological advantages, resulting from our first class innovation policy
  • Extensive operational experience and a real understanding of the needs of users, helped by the fact that our own group is among them
  • First-class customer support and service worldwide